These displays present aggregated data of alert states for all Services, organized by Area. Data can be filtered by Area, Group, Environment and alert Metric.
Use these displays, for example, to isolate the Area and Environment in which a critical alert is occurring. If you see a critical alert, get information by comparing alert metrics (such as how many other items are potentially affected).
These displays drill-down to the Service Summary Views - Service By CI Type display. The Multi Area Service Views displays present data in tabular and heatmap formats. Displays in this View are:
Group/Service Heatmap: Heatmap of alert states for Services by Area, with the option to filter by Area, Group, Environment and alert Metric, and the option to show Group and Service Names.
Group/Region Heatmap: Heatmap as described for the Group / Service Heatmap (above), with the option to filter by Region and no option to show Service Names.
Group / Service Table: Table of all Multi Area Service Views data.
Services CI Type Summary: Table that shows the health state of Services per CI Type.
Services History Heatmap: Heatmap of alert states, over time, for Services in a selected Area, with the option to filter by Group, Environment and alert Metric.