CI / Service Table

View the contents of the CMDB, without filtering, in a tabular format. Each row in the able is a different CI (for example, localhost;RTVMGR_DATASERVER).

Use the available drop-down menus or right-click to filter data shown in the display. Click Sort

to order column data.

Title Bar:

Indicators and functionality might include the following:

Open the previous and upper display. and navigate to displays commonly accessed from this display.

The current date and time. When the time is incorrect, this might indicate that RTView stopped running. When the time is correct and the Data OK indicator is green, this is a strong indication that the platform is receiving current and valid data.

The number of items in the display.

The data connection state. Red indicates the data source is disconnected (for example, the Data Server is not receiving data, or the Display Server is not receiving data from the Data Server). Green indicates the data source is connected.

Open the Alert Views - RTView Alerts Table display.

Open an instance of this display in a new window.

Open the online help page for this display.

Filter By:

The following filtering options are typically included:

Owner: Choose an Owner to see metrics for Areas associated with that Owner.

Area: Choose an Area to see metrics for Groups associated with that Area and Owner.

Group: Choose a Group to see metrics for Services associated with that Group, Area and Owner.

Service: Choose a Service to see metrics for Environments associated with that Service, Group, Area and Owner.

Env: Choose an Environment to see metrics for Environments associated with that Service, Group, Area and Owner.

Fields and Data This display includes:
	Number of Rows		The current total number of rows in the table.
	Service CI Table
		Owner	The Owner the CI is associated with.
		Area	The Area the CI is associated with.
		ServiceGroup	The Group the CI is associated with.
		ServiceName	The Service the CI is associated with.
		CIType	The type of CI.
		CIName	The name or address of the CI.
		Severity	The maximum level of alerts for the CI. Values range from 0 to 2, where 2 is the greatest Alert Severity: One or more alerts exceeded their ALARM LEVEL threshold. One or more alerts exceeded their WARNING LEVEL threshold. No alert thresholds have been exceeded.
		Criticality	The Criticality (rank of importance) specified in the Service Data Model (CMDB) by your administrator. Criticality values are listed in the Component Views - CI Service Table display, which range from A to E, where A is the highest Criticality. This value is used to determine the value for Alert Impact.
		Environment	The Environment for the CI.
		City	The name of the City for the CI.
		Country	The name of the Country for the CI.
		Region	The name of the Region for the CI.
		SiteName	The name of the Site for the CI.