RTView® EM
User Guide


Using the Platform - Architecture
These displays provides you a view of RTView EM component connectivity, mapping between component types, and component level connection and performance information. The Architecture displays are provided with RTView EM.

Displays include:


System Overview
View a topology map of the central RTView EM monitoring components and their current connection state. Each object represents a component which are color-coded to indicate component status. Red indicates the component stopped running. Green indicates the component is running.

 

Date, Time The current data and time. When the time is incorrect, this might indicate that RTView stopped running.
Data OK The data connection state. When the Date, Time field displays the correct time and the Data OK indicator is green, this is a strong indication that the RTView EM platform is receiving current and valid data.
Red The data source is disconnected (for example, if the Data Server is not receiving data, or if the Display Server does not receive data from the Data Server, this will be red).
 
Green The data source is connected. 
 
Config Server The Configuration Server provides configurations to all central RTView EM components.
CMDB The number of CIs in the CMDB.
CITYPE DEFS The current number of CITYPE definitions.
ALERTDEFS The current number of alert settings and override definitions.
Alert Server and Directory The Alert and Directory Server centralizes access to all alerts alerts sent by remote Data Servers, and maintains a directory table of CI locations. The CI location is the name of the source Data Server.
Alerts By CMDB The number of Services in the CMDB that currently have at least one associated alert.
Alerts By CI The number of CIs in the CMDB that currently have at least one associated alert.
RtvAlertTable The number of currently active alerts in the system. 
CacheMap The number of entries currently in the directory table.
Display Server The Display Server generates HTML displays for browser clients.
Sessions The current number of users connected to the Display Server.
Browser Clients The browser clients are represented in the topology as a single object. No data is shown for browser clients.
Data Servers This panel in the topology shows all Data Servers.
Alerts The number of currently activated alerts for the Data Server.
CI Metrics The count of CI metrics that the remote Data Server is sending.

 


RTView Data Server Tables
View
Data Server connection status and detailed client connection information.

Date, Time The current data and time. When the time is incorrect, this might indicate that RTView stopped running.
Data OK The data connection state. When the Date, Time field displays the correct time and the Data OK indicator is green, this is a strong indication that the RTView EM platform is receiving current and valid data.
Red The data source is disconnected (for example, if the Data Server is not receiving data, or if the Display Server does not receive data from the Data Server, this will be red).
 
Green The data source is connected. 
 
Local Connections to Data Server This table lists all Data Servers and detailed connection information. Select a Data Server to view further details (in the lower tables).
Name The Data Server name.
Connected When checked, the connection is currently connected.
Status The Data Server connection status.
Connection String The host name and port number for TCP connections, or the URL for servlet connections.
Rcv Cnt The number of data updates received from that Data Server.
ReceiveTime The time that data was last received.
Config The RTView version running on the Data Server.
 
Data Server Manager This table shows connection information for the Data Server selected from the Local Connections to Data Server table.
NumberOf Clients The number of clients currently connected to the Data Server.
ServingData When checked, the Data Server is currently serving data.
Connection Request Count The number of client requests to connect to the Data Server.
Connection Request FailedCount The number of client requests to connect to the Data Server that were unable to connect.
 
Data Server Clients This table shows information for clients connected to the Data Server selected from the Local Connections to Data Server table.
ClientID A unique string identifier for the client.
Address The client IP address.
Duration The client session length of time.
Host The address of the client host.
Last Data Sent The amount of data, in bytes, the Data Server last sent to the client.
Total Data Sent The total amount of data, in bytes, the Data Server has sent to the client.

 


RTView Data Server Summary
View
Data Server connection status, Cache table sizes and database query metrics.

Date, Time The current data and time. When the time is incorrect, this might indicate that RTView stopped running.
Data OK The data connection state. When the Date, Time field displays the correct time and the Data OK indicator is green, this is a strong indication that the RTView EM platform is receiving current and valid data.
Red The data source is disconnected (for example, if the Data Server is not receiving data, or if the Display Server does not receive data from the Data Server, this will be red).
 
Green The data source is connected. 
 
Data Server Select a Data Server from the drop-down menu to view details for in the display.
 
Connection Status This table shows connection details for the selected Data Server.
Connected When checked, the Data Server is currently connected.
Status The Data Server connection status.
Connection String The host name and port number for TCP connections, or the URL for servlet connections.
Rcv Cnt The number of data updates received from that Data Server.
ReceiveTime The time that data was last received.
Config The RTView version running on the Data Server.
Alert Table View Select to view or manage current alerts for the selected Data Server in the Alerts Table display.
Alert Admin Select to view or manage alert thresholds for the selected Data Server in the Alerts Administration display.
 
RTView Cache Tables This table lists Cache Tables and their size, in number of rows, for the selected Data Server. Select a Cache Table to view details in the RTView Cache Tables display.

Use this data for debugging. This display is typically used for troubleshooting with SL Technical Support.

CacheTable The name of the Cache Table.
Rows The current number of rows in the Cache Table.
 
Database Queries This table lists the databases and query details for the selected Data Server. Each table row describes a different query.
Database The name of the database.
Conn When checked, the database is currently connected.
Count The number of query requests from current Data Server.
Active When checked, the query is currently running.
ExecTime The amount of time, in milliseconds, to execute the query.
Rows The number of rows the query created. 
RunTime The time the query was executed.
Status The latest result status of the query.
Query The query that was executed.

 


RTView Cache Tables
View
Data Server Cache table sizes and contents.

Date, Time The current data and time. When the time is incorrect, this might indicate that RTView stopped running.
Data OK The data connection state. When the Date, Time field displays the correct time and the Data OK indicator is green, this is a strong indication that the RTView EM platform is receiving current and valid data.
Red The data source is disconnected (for example, if the Data Server is not receiving data, or if the Display Server does not receive data from the Data Server, this will be red).
 
Green The data source is connected. 
 
Data Server Select a Data Server from the drop-down menu to view details for in the display.
Max Rows Enter the maximum number of rows to include in the lower table, then click Enter.
History Tables Select to include all defined history tables in the RTView Cache Tables list.
 
RTView Cache Tables This table lists cache tables for the selected Data Server. Select a cache table to view details in the lower table.
CacheTable The name of the cache table.
TableType The type of cache table.
current This table is a current table which shows the current values for each index.
current_condensed This table is a current table with primary compaction configured.
history This table is a history table.
history_condensed This table is a history table with primary compaction configured.
history_combo This table is a history table with primary compaction configured, and which is also configured to store rows of recent raw data followed by rows of older condensed data.
Rows The number of rows currently in the table.
Columns The number of columns currently in the table.
Memory The amount of space, in bytes, used by the table.
 
(Table) This table shows the actual contents of the selected cache table. Available columns vary by cache. For example, a JVM cache table might provide BootClassPath and InputArgument columns, and a Tomcat cache might provide RateAccess and cacheMaxSize columns.
Rows The number of rows currently in the table.

 

 


RTView CI Stats Tables
View
details for components that currently have an active warning or alarm alert.

Date, Time The current data and time. When the time is incorrect, this might indicate that RTView stopped running.
Data OK The data connection state. When the Date, Time field displays the correct time and the Data OK indicator is green, this is a strong indication that the RTView EM platform is receiving current and valid data.
Red The data source is disconnected (for example, if the Data Server is not receiving data, or if the Display Server does not receive data from the Data Server, this will be red).
 
Green The data source is connected. 
 
Alert Stats By CI This table provides summary alert details for all CIs that currently have active warning or alarm alerts.
time_stamp The date and time this table row of data was last updated.

Format: MM/DD/YY HH:MM:SS <month>/ <day>/<year>  <hours>:<minutes>:<seconds>

CIType The component type.
CIName The name of the component.
MaxSeverity The most critical alert state of all current alerts for this component.
AlertCount The number of current warning and alarm alerts for this component.
 
Cache Map By CIType This table provides mapping of all component types to caches.
time_stamp The date and time this table row of data was last updated.

Format: MM/DD/YY HH:MM:SS <month>/ <day>/<year>  <hours>:<minutes>:<seconds>

CIType The component type.
CACHENAME The name of the cache associated with the component type.
Source

The name of the Data Server alert sending data for that component type.

 
Cache Map By CI This table provides the location of all CIs.
time_stamp The date and time this table row of data was last updated.

Format: MM/DD/YY HH:MM:SS <month>/ <day>/<year>  <hours>:<minutes>:<seconds>

CIType The component type.
CIName The name of the component.
DataServerName The name of the Data Server which sent this CI.
Expired When checked, data has not been received for 45 seconds. After 3600 seconds it is deleted from the table.

 


RTView CI Type Defs
This display provides component type definitions and shows the mapping of component types to caches as well as component types to alerts.

Date, Time The current data and time. When the time is incorrect, this might indicate that RTView stopped running.
Data OK The data connection state. When the Date, Time field displays the correct time and the Data OK indicator is green, this is a strong indication that the RTView EM platform is receiving current and valid data.
Red The data source is disconnected (for example, if the Data Server is not receiving data, or if the Display Server does not receive data from the Data Server, this will be red).
 
Green The data source is connected. 
 
CI Type Definitions This table provides definitions for all CI Types.
CIType The component type.
INDEXMAP Number of indices and the order in which they are used to form the CI Name.
INDEXNAMES Semicolon-separated list of the index columns.
RTVDISPLAY The name of the RTView display to drill-down to from the Alerts Table to see summary data for this CI Type. This is the target of the Go To CI button in the Alerts Table and in the Service Summary display.
CIVARMAP The names of substitutions that must be set to drill-down to the display.
DEFAULTQUALITY A flag indicating whether the lack of data is considered an error condition or not.
OWNER The Owner the CIType is associated with, when the CMDB is populated automatically from CIs of this type.
AREA The Area the CIType is associated with.
SERVICEGROUP The SERVICEGROUP the CIType is associated with, when the CMDB is populated automatically from CIs of this type.
 
Cache Map By CIType This table provides mapping of component types to caches for all component types.
CIType The type of CI.
CACHENAME The name of the cache associated with the component type.
 
Alert Map By CIType This table provides mapping of component types to alerts.
CIType The type of CI.
ALERTNAME The name of the alert.
 

 
 
 
SL, SL-GMS, GMS, RTView, SL Corporation, and the SL logo are trademarks or registered trademarks of Sherrill-Lubinski Corporation in the United States and other countries. Copyright © 1998-2013 Sherrill-Lubinski Corporation. All Rights Reserved.
 
 
 

JMS, JMX and Java are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries. They are mentioned in this document for identification purposes only.

 
 
 

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